Frequently Asked Questions
Everything you need to know about shopping with AUTOID.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
AUTOID is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.